An Account Manager is a business professional whose primary function is to build customer relationships. Account managers have broad responsibilities related to customer service, sales, marketing and public relations. They are the "face" of a company and help bring in new business and retain existing clients and reports to the Executive Manager Sales.

Roles and responsibilities

• Meet and exceed sales targets by identifying and pursuing new business opportunities, as well as maintaining and growing existing accounts
• Develop and maintain relationships with key decision-makers within client organizations.
• Conduct product demonstrations and presentations to prospective clients, and effectively communicate the value of our products and services.
• Negotiate contracts and close deals with clients, ensuring all terms and conditions are clearly defined and agreed upon.
• Collaborate with other departments within the company, such as marketing and product development, to ensure alignment and achieve sales goals.
• Stay up to date on industry trends and developments and use this knowledge to identify new sales opportunities.
• Maintain accurate records of all sales activities and customer interactions in our CRM system.
• Attend industry conferences and events to build relationships with prospective clients.
• Updated Certifications in the field of Microsoft and Zoom or other relevant programs are required.
• All other tasks reasonably necessary to fulfil the above function, of as an Account Manager, and compliance with all other reasonable instructions given by the employer.
• Willing to travel, be prepared to perform overtime work